Terms & Conditions FAQ
If NU-LIFT Selected The shipping company: Please inspect all merchandise while the delivery agent is still present, making note of number of boxes or skids delivered as well as any visible damage or discrepancies. If you observe damage beyond use or repair, please refuse the delivery. If the damage is not noted at the time of the delivery but noticed later, please contact us to report the problem and we will give you our idea about how to handle it. Please keep all damaged containers and merchandise for inspection by the carrier’s agent until advised to do otherwise by NU-LIFT or the carrier. NU-LIFT will file all necessary claims with the carrier.
If You Selected The Carrier ("Freight Collect"): Please inspect all merchandise as described above. All damage and lost/missing packages must be noted on the delivery receipt. You are responsible for reporting all damages and lost/missing items to your carrier within certain period. Please keep all damaged containers and merchandise for inspection by the carriers agent...failure to do so may prevent you from successfully filing a claim with the carrier to recover the cost of the merchandise and freight!